This section deals with issues related to connecting, setting up client, transaction or troubleshooting account/character related problems.
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maybebabyy
- Posts: 4
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- maybebabyy
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Profile
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- Joined: 10 Mar 2014 21:55
#1 »
Post
by maybebabyy » 09 Jan 2022 15:57
Hi!
I have returned after being away for 4-5 years. I downloaded the TrueWoW client twice and I keep getting the same issue. WoW is opened in a small window. There are black borders around. I have the correct resolutions chosen in the Video settings. Choosing Windowed mode in settings just gives me a black screen and I have to close the WoW exe.file. When I restart it it's back to it's small version again. Also if I press anywhere on my second screen the game minimize/close itself down, so I can't click around on YouTube and play at the same time (as an example).
Any fixes for this?

When asking in world-channel I didn't seem to be the only one with the same issue.
Best regards
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Cherub
- Senior Game Master
- Posts: 83
- Joined: 01 Jul 2021 16:32
#2 »
Post
by Cherub » 09 Jan 2022 16:28
When you enable windowed mode, in video settings, there should be 2 more options. Maximized and Disable Resize. Think Maximized is what will remove black bars. But i disable windowed mode all together, and just play full screen. Using alt tab to switch between firefox, discord and WoW. Hope it helps

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maybebabyy
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#3 »
Post
by maybebabyy » 09 Jan 2022 16:29
Yeah but I can't choose any of the options since pressing Windowed mode gets me a black screen and I have to close the game. And the other options aren't available until I have pressed window mode, so I'm in a bit of a pickle.

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maybebabyy
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#4 »
Post
by maybebabyy » 09 Jan 2022 16:30
And full screen is defnitely not full, I can't play like that. xD
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Cherub
- Senior Game Master
- Posts: 83
- Joined: 01 Jul 2021 16:32
#5 »
Post
by Cherub » 09 Jan 2022 16:44
Try changing your resolution to maximum available. That worked for me. Full screen and max resolution. Full screen and 1920x1080 (wide) are my settings.
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maybebabyy
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#6 »
Post
by maybebabyy » 09 Jan 2022 18:30
Thanks, that did it for the borders

I guess I will have to live with not being able to multitask on both screens at the same time. xD It's just weird that Window mode sends the game to blackscreen.
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Cherub
- Senior Game Master
- Posts: 83
- Joined: 01 Jul 2021 16:32
#7 »
Post
by Cherub » 09 Jan 2022 18:36
yea, but you can always alt tab between 2 opened games

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andriuspel
- Developer
- Posts: 477
- Joined: 04 Jan 2014 02:29
#8 »
Post
by andriuspel » 09 Jan 2022 20:38
Usually its related to drivers, try to update them. Also directx should be installed, because newest windows doesn;t includes that by default (some components are but it still lacking). other than that, you can try to run Wow.exe by cmd, usually some debug shoult be visible. Other way - run wow.exe in compatibility mode (win xp)
A son asked his father (a programmer) why the sun rises in the east, and sets in the west. His response? It works, don’t touch!
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