Cannot locate previously created characters

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Azrael1345
Posts: 9
Joined: 06 Mar 2014 06:22

Cannot locate previously created characters

#1 » Post by Azrael1345 » 25 Aug 2019 21:49

Hello,

I haven't been able to access my PC due to the keyboard on my laptop then the Motherboard crashing. I had previously created a number of characters but when I downloaded the client onto my new computer and signed in on my forum and in-game accounts I could not locate my characters. I would really like to not have to recreate these characters but will do so if necessary. Perhaps I am just looking in the wrong spots to try and find any information on them. I am working with my spouse to collect the Character name for my highest lvl character as I figure that may be helpful to any support staff in resolving this issue. I had a similar issue in the past when a prior computer also died on me but was not able to locate the thread from this issue.

Please let me know if you have any questions and I greatly appreciate your attention to this issue.

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Azrael1345
Posts: 9
Joined: 06 Mar 2014 06:22

Re: Cannot locate previously created characters

#2 » Post by Azrael1345 » 25 Aug 2019 23:08

Nevermind, I was able to resolve this issue on my own. My apologies if this took up any of your time.

Thank you all for creating and running such an amazing server.

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IronSharona
Public Relations Leader
Posts: 1098
Joined: 02 Feb 2017 00:49
Location: USA

Re: Cannot locate previously created characters

#3 » Post by IronSharona » 26 Aug 2019 14:18

Glad to hear you got it! Marking resolved and moving. If you need assistance again later, don't hesitate to let us know :)
Welcome to the family, doggo. <3

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