issue with a transfer

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squeezoid
Posts: 1
Joined: 29 Dec 2018 03:20

issue with a transfer

#1 » Post by squeezoid » 01 Jan 2019 17:44

Hi, i have an issue with a transfer, it says "On the character select screen, you will be presented with the option to change your new character's appearance, race and name.".. im a gnome and i only can select gnomes, and i was a lvl 120 retail transfer, why im lvl 60 and not 70 at least?.. ty

edit1: ok i check the transfer detail yeah Pw is just lvl 60 because reasons blah (ppl is all lvl 70 but ok nvm) but why im stuck as a gnome? ty.

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shadowsilverdk
Posts: 13
Joined: 18 Nov 2016 21:02

Re: issue with a transfer

#2 » Post by shadowsilverdk » 02 Jan 2019 17:55

You are correct, all transfers to Primal are capped at level 60.

Try making a ticket in-game stating you need a race change applied to your account as it seems the transfer have gone wrong.

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Wildfather
Game Master
Posts: 56
Joined: 18 Mar 2018 21:50

Re: issue with a transfer

#3 » Post by Wildfather » 02 Jan 2019 20:34

If you are having an issue with transfer, Go ahead and DM me here on the forums and ill get it sorted for you.

Gonna lock this topic

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