Lost account

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Maidenboy
Posts: 3
Joined: 09 Mar 2014 22:05

Lost account

#1 » Post by Maidenboy » 27 Oct 2017 16:45

Hello, i forgot the username of another account i have used before a couple of years back. Since i can't post personal information when i'm requesting support, i tried to PM an admin but the site told me that i'm not authorized to use that feature because i ''just registered here''. I only know the email used for this account, can an admin give me permission to retrieve my username?

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IronSharona
Former Staff
Posts: 1145
Joined: 02 Feb 2017 00:49
Location: Austin, Texas, USA

Re: Lost account

#2 » Post by IronSharona » 27 Oct 2017 18:08

Are you able to join the Lobby IRC channel through the Chat website button? Or access the support channel on our Discord? We can open up a private chat with you there to help you recover the account.
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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Maidenboy
Posts: 3
Joined: 09 Mar 2014 22:05

Re: Lost account

#3 » Post by Maidenboy » 27 Oct 2017 23:24

Thanks for the quick reply, i entered the chat around 10 PM and didn't get a response for about an hour, can i just PM you directly?

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Ravenseeker
Former Staff
Posts: 167
Joined: 19 Aug 2017 19:45

Re: Lost account

#4 » Post by Ravenseeker » 28 Oct 2017 15:31

Greetings Maidenboy.

After our conversation in IRC, i later got a senior staff member to check the records, and the email addresses you provided me with does not match any game or forum account here. Sorry.

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Eronox
MVP
Posts: 2331
Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Lost account

#5 » Post by Eronox » 28 Oct 2017 15:35

I checked the emails and these didn't return any results by queries used against

* Registrar mail for game account
* current in-use for game account
* used to register forum account

Unless you gave Ravenseeker wrong emails, this is a tricky one.
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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Maidenboy
Posts: 3
Joined: 09 Mar 2014 22:05

Re: Lost account

#6 » Post by Maidenboy » 09 Nov 2017 15:25

Thank you for your time. :)

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a1petter

Re: Lost account

#7 » Post by a1petter » 23 Nov 2017 00:22

Greetings! i have the same problem, where can i send my info too get this resolved :D

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