Transfer Request

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splind
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Transfer Request

#1 » Post by splind » 07 Jun 2017 02:26

Submitted transfer request and got approved. no character on my account.

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IronSharona
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Re: Transfer Request

#2 » Post by IronSharona » 07 Jun 2017 02:55

It seems that the transfer system bugged out a bit and didn't properly create the character during the load. I'm looking into ways to fix the existing character, but the fastest way would be to resubmit the transfer application so I can reapprove it and delete the failed attempt.
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#3 » Post by splind » 07 Jun 2017 02:57

I will re submit then. thankyou!

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IronSharona
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Re: Transfer Request

#4 » Post by IronSharona » 07 Jun 2017 03:05

I've reaccepted the transfer but it seems the issue is persisting. It may be a problem with the current template that you are slated to receive. I've reported this issue to those admins in charge of the template creation to let them know you're struggling to transfer in right now and it may be a bug in the template. Once I get a response from them, I may need to ask you to resubmit once more.

Apologies for the inconvenience. Hopefully this gets resolved soon!
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#5 » Post by splind » 07 Jun 2017 03:05

Ok, I'll be waiting. thanks for your help

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IronSharona
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Re: Transfer Request

#6 » Post by IronSharona » 07 Jun 2017 03:34

Haven't got an official response yet, but I've got an idea to further isolate the issue if you're willing to indulge me. Could you request the character transfer again, but choose that you would like to be of the Horde faction? If this fixes things I can manually adjust your faction later.
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#7 » Post by splind » 07 Jun 2017 03:40

ok, resubmitted

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IronSharona
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Re: Transfer Request

#8 » Post by IronSharona » 07 Jun 2017 03:44

Official response is here!: Holy template is indeed not working properly at the moment, but if you don't mind starting with ret gear and resubmitting one last time (feel free to say Alliance again) we can get you started right now :)
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#9 » Post by splind » 07 Jun 2017 03:45

Protection is fine?

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IronSharona
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Re: Transfer Request

#10 » Post by IronSharona » 07 Jun 2017 03:49

Believe so! If not we'll keep fighting our way to a working character for you! I'm determined to get you in right now haha
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#11 » Post by splind » 07 Jun 2017 03:50

Gm of the year award goes to you! submitted

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IronSharona
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Re: Transfer Request

#12 » Post by IronSharona » 07 Jun 2017 03:56

At long last it seems your transfer has been successfully completed! Let us know if you need anything else and we'll be happy to assist! Enjoy your time here :)
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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splind
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Re: Transfer Request

#13 » Post by splind » 07 Jun 2017 03:57

We're in. thanks for your time!

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IronSharona
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Re: Transfer Request

#14 » Post by IronSharona » 07 Jun 2017 04:04

Sure thing! Open a ticket with any further issues, if a relog does not help to resolve them.
Moving thread to resolved.
Welcome to the new decade! Let's hope the Roaring 20's come with just as much jazz, but a bit less prohibition and Great Depression. 8-)

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