Report Lag / Connectivity Issues Here

This section deals with issues related to connecting, setting up client, transaction or troubleshooting account/character related problems.
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moonmandrake
Posts: 2
Joined: 27 Feb 2020 00:36

Re: Report Lag / Connectivity Issues Here

#46 » Post by moonmandrake » 29 Dec 2022 20:25

Microsoft Windows [Version 10.0.22621.963]
(c) Microsoft Corporation. All rights reserved.

C:\Users\Jayson Armstrong>ping login.truewow.org

Pinging login.truewow.org [188.165.193.175] with 32 bytes of data:
Reply from 188.165.193.175: bytes=32 time=137ms TTL=44
Reply from 188.165.193.175: bytes=32 time=124ms TTL=44
Reply from 188.165.193.175: bytes=32 time=127ms TTL=44
Reply from 188.165.193.175: bytes=32 time=126ms TTL=44

Ping statistics for 188.165.193.175:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 124ms, Maximum = 137ms, Average = 128ms

C:\Users\Jayson Armstrong>tracert login.truewow.org

Tracing route to login.truewow.org [188.165.193.175]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 10.0.0.1
2 60 ms 30 ms 24 ms 10.60.26.130
3 11 ms 13 ms 13 ms 96.110.168.85
4 14 ms 12 ms 15 ms 96.108.120.86
5 21 ms 19 ms 29 ms 96.108.120.145
6 24 ms 22 ms 22 ms 24.153.88.85
7 27 ms 26 ms 23 ms be-32211-cs21.350ecermak.il.ibone.comcast.net [96.110.40.49]
8 27 ms 23 ms 25 ms be-2113-pe13.350ecermak.il.ibone.comcast.net [96.110.32.86]
9 22 ms 22 ms 22 ms be100-153.chi-5-a9.il.us [192.99.146.62]
10 41 ms 41 ms 39 ms be103.bhs-g2-nc5.qc.ca [192.99.146.140]
11 * * * Request timed out.
12 118 ms 129 ms 114 ms be104.lon-drch-sbb1-nc5.uk.eu [192.99.146.132]
13 121 ms 121 ms 125 ms be101.rbx-g2-nc5.fr.eu [213.251.130.102]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 123 ms 126 ms 133 ms ns3436356.ip-188-165-193.eu [188.165.193.175]

Trace complete.

C:\Users\Jayson Armstrong>
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moonmandrake
Posts: 2
Joined: 27 Feb 2020 00:36

Re: Report Lag / Connectivity Issues Here

#47 » Post by moonmandrake » 11 Mar 2023 19:11

please get the server back online people are really getting upset !
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Noratech
Posts: 5
Joined: 19 Oct 2020 23:50

Re: Report Lag / Connectivity Issues Here

#48 » Post by Noratech » 11 Mar 2023 21:14

Looks like problem solved. 42 online now.
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Leon23
Posts: 1
Joined: 14 Mar 2023 17:02

Re: Report Lag / Connectivity Issues Here

#49 » Post by Leon23 » 15 Mar 2023 16:30

Hey if anyone is monitoring this?

I am trying to get back into playing but having an issue. Client downloaded and opened. Username and Password typed in, get the following error "Information entered not valid".

Can anyone help me fix this please? I just want to play.

Thank you
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Lightbearer
Senior Game Master
Posts: 50
Joined: 29 May 2021 20:03

Re: Report Lag / Connectivity Issues Here

#50 » Post by Lightbearer » 29 Mar 2023 15:15

Leon23 wrote: ↑
15 Mar 2023 16:30
 Hey if anyone is monitoring this?

I am trying to get back into playing but having an issue. Client downloaded and opened. Username and Password typed in, get the following error "Information entered not valid".

Can anyone help me fix this please? I just want to play.

Thank you
Open a Discord Ticket on TrueWoW's Discord server if you are still having this issue.
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