About a year ago, for some reason, it all changed but the older account names still function and there was no request for renaming them.
This was the explanation given:
Recently I tried the compensation transfer from Truewow to Primalwow, but the scripting seems to have problems with my usernames as they are composed in the format "firstname lastname". It gives 2 possible errors:" Command execution doesn't support such kind of characters nor blank spaces. The authentication server also can no longer process requests from account names that length more than 12 characters."
- invalid character guid!
- account xxx does not exist (with xxx being the firstname only)
Thank You !