How long does it take to get a password reset?

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Khayyam
Posts: 5
Joined: 09 Aug 2017 20:39

How long does it take to get a password reset?

#1 » Post by Khayyam » 25 Aug 2017 23:45

Hiya,

Trying to reset my game password, got the successful notification on this site with the reminder to check spam folder but I've been waiting 15 minutes so far with no password reset email. Will it take much longer?

Thanks!

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Almsivi
Former Staff
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Joined: 20 Aug 2017 18:49

Re: How long does it take to get a password reset?

#2 » Post by Almsivi » 25 Aug 2017 23:47

It might take some time depending on your mailbox domain. If you will lack it for another 15 minutes please let us know.
There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.
~Niccolo Machiavelli

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Khayyam
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Joined: 09 Aug 2017 20:39

Re: How long does it take to get a password reset?

#3 » Post by Khayyam » 26 Aug 2017 01:05

Hiya,

Still nothing :(

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Nyeriah

Re: How long does it take to get a password reset?

#4 » Post by Nyeriah » 26 Aug 2017 01:43

Check spam folder etc

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Khayyam
Posts: 5
Joined: 09 Aug 2017 20:39

Re: How long does it take to get a password reset?

#5 » Post by Khayyam » 26 Aug 2017 08:50

I already checked it ofc :) still nothing.

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Khayyam
Posts: 5
Joined: 09 Aug 2017 20:39

Re: How long does it take to get a password reset?

#6 » Post by Khayyam » 26 Aug 2017 09:11

Ok so: I requested a reset again and this time it came through straight away - weird!

But now when I try to log on I get:

'This World of Warcraft account has been closed and is no longer available for use. Please go to [www.world of warcraft.com/misc/banned.html] for further information.'

O_o

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Dymond
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Location: United States
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Re: How long does it take to get a password reset?

#7 » Post by Dymond » 26 Aug 2017 13:52

I manually reset your password and sent it to your email account.
"Grief is the price we pay for love."

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Khayyam
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Joined: 09 Aug 2017 20:39

Re: How long does it take to get a password reset?

#8 » Post by Khayyam » 26 Aug 2017 15:46

Thanks hon! That did the trick! :)

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