to begin with please do verify that you have everything properly configured as following:
Verify to have the correct client version.
The client has to be Wrath of the LichKing 3.3.5a (12340), you can verify this by the login screens bottom left. All our realms are running at this client.
Ensure to have the correct realmlist set.
See "realmlist.wtf" in ../Data/EnUS/Realmlist.wtf
. The realmlist should be as following:
See if you get server replys.
Please click the windows-symbol on your keyboard, or bottom left of taskbar (Start), and find "Run". Once there, enter "CMD" and hit enter. This should open a command prompt for you. There within, execute the following command and paste us the results:
"Timed Out" responses?
if this would be the results of aboves doing, please disable any AntiVirus and Firewall enabled --> Restart Computer --> Try to login again. If this would be the solution, we recommend you to not do the act of stop using the antivirus or Firewall, but to recommend you having a firewall exception made instead.
These would be the usual things which on, client-side, could issue such a problem for the player. If neither of the suggestions worked out fine for you, then please do let us know.