Time to transfer

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Joined: 12 Jun 2017 11:33

Time to transfer

#1 » Post by crystalhc » 19 Jun 2017 13:31

How long does it take? It says nothing on the transfor page only says pending but would be nice to have an idea when it will go through or not.

Thanks if anyone else have some experience they would like to share

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Re: Time to transfer

#2 » Post by Eronox » 19 Jun 2017 13:49

Nyeriah wrote:
08 Jun 2017 19:10
Please don't open tickets or threads asking when will your transfer be complete.
Please don't open tickets or threads asking a Game Master to process your transfer.
Please don't message the administrators asking for your transfer to be complete.

Please be patient and wait until your transfer is processed. It only takes a couple of hours.

Right now our staff is quite even but we are still more active at EU business hours, so the likehood that transfers are processed during that time is higher than at other times.

If you do not receive any confirmation when submitting your transfer, that means your request was not received.

You will always be notified when submitting your request. You will always be notified when your transfer is complete.

Within 24 hours, most likely.
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