Everything you need to know, in one place and crystal clear!
Q: When will the character transfers be released?
Requests can already be cast at our Request-A-Transfer page.
Q: Hello. I'd like to transfer my characters here, what are the conditions that my server should meet?
Your server must be Blizzlike or a Blizzclone, without any donations or vote rewards affecting level or experience rates. The server's current expansion must be the Wrath of the Lich King, it must be at least 3 months old and have experience rates not higher than 3x.
Q: How many characters will I be able to transfer per account? What's the minimum character level that will be accepted?
There will only be allowed a maximum of 3 (three) characters transfers per user for the 1:1 transfer system, and only 1 (one) character through the compensation system. The minimum character level accepted will be 70.
Q: Hey! I'd like to know if transfers from my server are allowed. How would I check that?
Players are able to suggest server names that we'll be reviewing by sending us a personal message containing server name, server website and any other useful information that you could think of, such as rates, vote shop items, etc. If the server does not meet the transfer requirements it will not be accepted. Please check the list at bottom of the Request-A-Transfer page for more information.
** Do not suggest a server that has already been declined.
Q: Will my professions, achievements, reputations and items be kept?
Items, achievements, professions, reputations and money will be kept as they were on the previous server. Severe restrictions might also take place if the server has by any means vote rewards or donations affecting reputations, professions, achievements or items, in such case, they'll respectively not be transferred.
Q: Will I be able to faction change my character once transferred? What about race and looks?
Your character will have the same faction and race it had on your previous server. Players however will get a free character customization so they can keep their looks up to their taste (it includes renaming).
Q: How will the transfer process work?
Users that wish to transfer their characters must fill out a form providing their account credentials and server information (such as website and realm list). One of our allowed Staff members will then log in the given accounts on their server, run our addon and complete the transfer in case it passed our conditions. We've decided to go for this as it's much safer and also end user friendly.
Q: What happens to the character on my previous server?
Users will be prompted to provide us their previous server account's name and password so we may check out the character being transferred and delete it afterwards. Transferred characters will be deleted from their previous server. This is a character transfer tool, please do not confuse it with a character clone, that wasn't ever it's intention.
Q: Hi. I've just transferred a character from TrueWoW to another server. Will I be able to transfer it back?
Most likely not. We'll be checking the character's played time and achievement's dates before transferring to ensure that there aren't any abuses with instantly leveled characters. Characters that have got instantly leveled by whichever reasons will not be transferred.
Q: Will I be able to transfer characters from account to account?
No. This has caused quite a confusion lately, but no, by any means, the TrueWoW Staff has never announced that account to account transfers would be enabled at any moment. This tool refers to server to server transfers and not account to account and does not have any relations to it. After a target account has been chosen the user will not be able to switch it to another account and we will not transfer characters from account to account if by any means the user select a wrong account.
Q: What about my delicious Shadowmourne?
We'll be checking the completion of the quest Shadowmourne... If the quest has been completed properly along with the other steps of the Shadowmourne chain, it'll be transferred without problems. However, if there are quests missing we'll assume it has been obtained in a non-legit way and it'll not be transferred - players will have to start the chain again from the first quest, The Sacred and the Corrupt. Users that have already requested a transfer and do not agree with this might change their passwords on their previous server and we'll cancel the request when we try to log in.
** Transfers from Molten-WoW will no longer get to keep Shadowmourne. It'll be removed during the transfer process and players will have to eventually do the quest chain legitimately at TrueWoW. The reason behind this is that the before mentioned item can be obtained by several improper ways.
- Actual transfer may take between 15 minutes and few days after the confirmation.
Beware that the character you want to transfer will be deleted from the server where it currently resides and be recreated on ours, in case it's not retail. This process is irreversible.
After the transfer is resolved, please change your password on the old server immediately. We don't want to be held responsible for any harm caused to your account.
Once you request a character transfer you can stop the process via manual cancel or by changing the account password before we manage to proceed with the transfer.
The TrueWoW Staff reserves the right to alter, change or modify the information here contained at any moment as the transfer process is still not entirely decided. We'll let our players know of such changes if and whenever they happen.
Please do not open Bug Tracker issues about transfers. Open a ticket instead or message the one who has resolved your issue. Thank you!