FAQ - Character Transfers

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Nyeriah
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FAQ - Character Transfers

Post#1 » 11 Feb 2014 17:05

FAQ - Character Transfers
Everything you need to know, in one place and crystal clear!
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Q: When will the character transfers be released?

Requests can already be cast at our Request-A-Transfer page.

Q: Hello. I'd like to transfer my characters here, what are the conditions that my server should meet?
Your server must be Blizzlike or a Blizzclone, without any donations or vote rewards affecting level or experience rates. The server's current expansion must be the Wrath of the Lich King, it must be at least 3 months old and have experience rates not higher than 3x.

Q: How many characters will I be able to transfer per account? What's the minimum character level that will be accepted?
There will only be allowed a maximum of 3 (three) characters transfers per user for the 1:1 transfer system, and only 1 (one) character through the compensation system. The minimum character level accepted will be 70.

Q: Hey! I'd like to know if transfers from my server are allowed. How would I check that?
Players are able to suggest server names that we'll be reviewing by sending us a personal message containing server name, server website and any other useful information that you could think of, such as rates, vote shop items, etc. If the server does not meet the transfer requirements it will not be accepted. Please check the list at bottom of the Request-A-Transfer page for more information.
** Do not suggest a server that has already been declined.

Q: Will my professions, achievements, reputations and items be kept?
Items, achievements, professions, reputations and money will be kept as they were on the previous server. Severe restrictions might also take place if the server has by any means vote rewards or donations affecting reputations, professions, achievements or items, in such case, they'll respectively not be transferred.

Q: Will I be able to faction change my character once transferred? What about race and looks?
Your character will have the same faction and race it had on your previous server. Players however will get a free character customization so they can keep their looks up to their taste (it includes renaming).

Q: How will the transfer process work?
Users that wish to transfer their characters must fill out a form providing their account credentials and server information (such as website and realm list). One of our allowed Staff members will then log in the given accounts on their server, run our addon and complete the transfer in case it passed our conditions. We've decided to go for this as it's much safer and also end user friendly.

Q: What happens to the character on my previous server?
Users will be prompted to provide us their previous server account's name and password so we may check out the character being transferred and delete it afterwards. Transferred characters will be deleted from their previous server. This is a character transfer tool, please do not confuse it with a character clone, that wasn't ever it's intention.

Q: Hi. I've just transferred a character from TrueWoW to another server. Will I be able to transfer it back?
Most likely not. We'll be checking the character's played time and achievement's dates before transferring to ensure that there aren't any abuses with instantly leveled characters. Characters that have got instantly leveled by whichever reasons will not be transferred.

Q: Will I be able to transfer characters from account to account?
No. This has caused quite a confusion lately, but no, by any means, the TrueWoW Staff has never announced that account to account transfers would be enabled at any moment. This tool refers to server to server transfers and not account to account and does not have any relations to it. After a target account has been chosen the user will not be able to switch it to another account and we will not transfer characters from account to account if by any means the user select a wrong account.

Q: What about my delicious Shadowmourne?
We'll be checking the completion of the quest Shadowmourne... If the quest has been completed properly along with the other steps of the Shadowmourne chain, it'll be transferred without problems. However, if there are quests missing we'll assume it has been obtained in a non-legit way and it'll not be transferred - players will have to start the chain again from the first quest, The Sacred and the Corrupt. Users that have already requested a transfer and do not agree with this might change their passwords on their previous server and we'll cancel the request when we try to log in.

** Transfers from Molten-WoW will no longer get to keep Shadowmourne. It'll be removed during the transfer process and players will have to eventually do the quest chain legitimately at TrueWoW. The reason behind this is that the before mentioned item can be obtained by several improper ways.

DISCLAIMER
  • Actual transfer may take between 15 minutes and few days after the confirmation.

    Beware that the character you want to transfer will be deleted from the server where it currently resides and be recreated on ours, in case it's not retail. This process is irreversible.

    After the transfer is resolved, please change your password on the old server immediately. We don't want to be held responsible for any harm caused to your account.

    Once you request a character transfer you can stop the process via manual cancel or by changing the account password before we manage to proceed with the transfer.

    The TrueWoW Staff reserves the right to alter, change or modify the information here contained at any moment as the transfer process is still not entirely decided. We'll let our players know of such changes if and whenever they happen.
    Any other questions? Throw them
    > HERE <
    or
    > HERE <
We've been receiving lots of appeals from people trying to transfer from rejected servers so there's something to be kept in mind: if your server has been added to the list of declined servers, please, do not insist. Spare your time and ours. No exceptions will be made at any given moment.

Please do not open Bug Tracker issues about transfers. Open a ticket instead or message the one who has resolved your issue. Thank you!
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Doctor_J
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Re: FAQ - Character Transfers

Post#2 » 19 May 2014 21:16

A few things will add here as these seem to be frequent issues amongst transfers

* Sons of Hodir Quartermaster / King Jokkum Not visible - Players on some servers may not have completed the full chain, in order to see Sons of Hodir quartermaster you must have completed Mending Fences and A Spark of Hope and once these quests are complete you must take and turn in Forging an Alliance the Sons of Hodir quartermaster becomes visible once this quest is either complete in quest log or turned in

* Can't take Oracles/Frenzyheart Dailys - in addition to having completed A Hero's Burden to unlock dailies you must also have turned in Return of the Friendly Drkskin or Return of the Lich Hunter if you have not completed one of these quests you need to kill Artruis again and save npc of your current faction to take the quest to unlock dailys

* Profession specializations (Tailoring/Alchemy/Engineering} if you transferred and dont have specialization in spellbook but are rewarded for quest to relearn your specialization at no cost, for Engineers you need to go to Tanaris and use the book "Soothsaying for dummies" to lean choice of specialization, for alchemy you need to visit relevant npc in Zangarmarsh, Shattrath city or Netherstorm, for tailoring one of the tailoring specialist npcs in shattrath who will reteach you your specialization at no charge to yourselfs
Play Chars

Demonscream 80 Blood Elf Destruction Warlock
Xora 80 Undead Shadow/Holy Priest
Betelgeuse 80 Undead Arcane Mage
Esteban 80 Blood Elf Retribution Paladin
Artfuldodger 80 Human Assasination Rogue
Makka 80 Orc Beast Master Hunter
Cheetara 80 Tauren Balance/resto Druid
Gloriosa 80 Troll Resto/Elemental Shaman
Blotto 80 Undead Fury Warrior

Angelscream 80 Human Warlock

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Gm's

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Nyeriah
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Re: FAQ - Character Transfers

Post#3 » 20 May 2014 20:32

IMPORTANT ANNOUNCES

  • We'll be giving out bonuses of free guild vault tabs for guild transfers. Send Nyeriah a personal message with your proposal and we'll get to a deal depending on how many players are switching over.

    For the time being, Horde transfers may request a faction change by opening an in-game ticket. We have decided to give this as a bonus to help out keeping the balance of players per faction. Remember that this is a one-way ticket - if you change your mind afterwards, you'll have pay up with vote points to change it back! This also must be requested within 3 days after the transfer is done.

    Any problems found out with the characters or requests must be made within 3 days after the transfer process is completed.

    Foror's Crate of Endless Gear Storage will be replaced with Glacial Bags.

    Unstacking stackable items such as potions and scrolls should make them usable again.

    If we find out that any item was acquired through donations (for example. Lich King HC weapons on characters that never achieved The Light of Dawn) such items will be downgraded to their normal versions or removed. The same applies to rare mounts such Invincible or Mimiron's Head without their proper achievements.

    Don't leave reputations as inactive - there's a chance for those to don't get transferred and we'll not be held responsible if they aren't.

    Due to the recent changes to OmegaWoW's loot and experience rates, transfers requested past 1st June will not be accepted. So queue up all the characters you wish to transfer while you can!
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Nyeriah
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Re: FAQ - Character Transfers

Post#4 » 13 Jun 2014 08:53

After many requests and appeals from people that had no time to transfer more than a single character (or even transfer any at all) the TrueWoW Staff has decided to give OmegaWoW players a second chance to transfer. This allowance will have a limited time, so queue up your character as fast as you can, as once we decide it's over, it's over, there will likely not be another chance to transfer. There'll be a notice when we decide so, giving a deadline to it.

It's also to be noted that if we notice any PvE activity such as raiding or the sorts of it that may benefit from the increased rates since they were implemented we'll be rejecting the given transfer deliberately. Appeals for such transfers will not be considered.

Additionally, we are aware of the new service the other server has been providing to restore old characters. Be warned that any attempts to scam our transfer system by transferring characters that were restored after already being transferred will result into the account holding such character or requesting such service being permanently closed.

If the user can prove it through screenshots of the restore page and restore process confirmations that the character has been legitimately restored from a database wipe, we may be accepting such transfer if it passes the other conditions and criteria we verify.

In a formal note, the TrueWoW Staff would like to apologize for the delays that caused the infeasibility of processing some transfers in time. We were approached with a much larger flow of requests than we had expected, specially in such a short period of time. There were few minor problems that we had to deal with which aggravated the situation but in the end we managed to clear out our queues and process every pending transfer, while still dealing with the casualties.

We are now able to deploy more strategical maneuvers, requiring the participation of a larger number of Staff members, that should be able to deal with the pre and post transfer issues that may arise, in a reasonable response time.

Concluding, we - players and Staff - are glad that you have chosen our server to play and follow on keeping your characters and community alive. We are already a server composed by many communities and it's always so very exciting to have new people around! :D

Thank you all for your time and comprehension,

Nyeriah,
The TrueWoW Team

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

At the least we have discussed we decided that transfers from OmegaWoW will again be declined after 20th June. Same as last time, transfers already submitted will be processed, transfers requested past the deadline rejected.
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Nyeriah
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Re: FAQ - Character Transfers

Post#5 » 24 Jun 2014 00:50

IMPORTANT
  • As mentioned before, gear not properly acquired will be swept out from your characters at transfer if you haven't completed the necessary encounters that award them.

    What changes now is that transfers from this day and further will have, in addition to downgrades, their donated items removed if they haven't even completed the normal mode encounters for the given items.

    It's also worth mentioning that gear for quarter bosses will also be removed if they haven't completed the necessary achievements.
    For example, if my character has Tiny Abomination in a Jar but I haven't achieved The Plagueworks, it'll be deliberately downgraded or removed as it applies.
    ** This is only valid for quarter main bosses as the rest can't be checked.

    This applies to every transfer taken in place after it has been announced that donated items would be removed, as can be seen at the change log reply in this same thread.

    ** 2014.04.23 - Additions to the important announcements regarding donated items.
    Regards.
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Re: FAQ - Character Transfers

Post#6 » 18 Aug 2014 20:15

Due to the many inconsistencies we've been finding on Dragonfire-BG characters the past weeks, we've decided to reject the server entirely. Transfers requested from this server from today and forth will not be accepted.
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Re: FAQ - Character Transfers

Post#7 » 18 Aug 2014 22:08

Our Refer a Friend and Monthly Voting Challenge mounts will no longer be transferred - they'll be removed on transfer. If you do not agree with such terms and has got a pending transfer, please either contact one of our Staff members to reject your transfer or change the password on your previous server.

This change relates to, respectively, Swift Zhevra, X-53 Touring Rocket and Magic Rooster Egg.
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Re: FAQ - Character Transfers

Post#8 » 14 Dec 2014 14:31

I can't make the huge letters on the first post look bigger, please stop sending me messages about omegawow.. I'll not be responding them
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Re: FAQ - Character Transfers

Post#9 » 23 Dec 2014 04:01

** 2014.03.06 - Updated question How will the transfer process work? with our latest concept.
** 2014.03.24 - Updated question Hey! I'd like to know if transfers from my server are allowed. How would I check that? and added server list.
** 2014.03.25 - Added server "Paragon" to the list of servers being reviewed.
** 2014.03.26 - Added servers "Omegawow" and "Molten" to the list of servers being reviewed.
** 2014.03.28 - Changed status of server "Paragon" to accepted.
** 2014.04.03 - Changed status of server "OmegaWoW" to accepted.
** 2014.04.04 - Changed status of server "Dalaran-WoW" to accepted. Server "Immortalbr" declined as players can donate for level 80 characters with full professions and whatnot.
** 2014.04.13 - The legends say that our character transfers will be available sometime by next week. Who could tell that eventually it'd happen before Easter! 2017's Easter...
** 2014.04.13 - Updated question When will transfers be released? with accurate information. Users may now already request transfers!
** 2014.04.14 - Added server "Way of ealdil" to the list of servers approved.
** 2014.04.19 - Added question What about my delicious Shadowmourne?
** 2014.04.19 - Changed status of server "Shadows of Caribbean" to declined as Wrathful and Relentless items along with other pvp things can be obtained through donation points.
** 2014.04.20 - Added very important announces.
** 2014.04.20 - Changed status of server "Eclipse Gaming" to approved.
** 2014.04.21 - Changed status of server "Molten WoW (1-3x)" and "Ethernal Genesis (x2)" to approved.
** 2014.04.23 - Additions to the important announcements regarding donated items.
** 2014.04.27 - We are now accepting transfer requests of Death Knights.
** 2014.05.08 - Changed status of servers "Theathre of Dreams - PL" and "Dragonfire-bg" to approved.
** 2014.05.11 - Quests are now being transferred!
** 2014.05.20 - Added notice about OmegaWoW's future status change.
** 2014.06.10 - Changed status of Eclipse Gaming to declined.
** 2014.06.10 - Added notice about reputations set to inactive.
** 2014.06.11 - Updated transferred characters limit.
** 2014.06.23 - Updated **Important Announces** procedure when requesting a faction change.
** 2014.06.23 - Updated server status of OmegaWoW to declined.
** 2014.06.24 - Posted announcement of how further donated items will be taken care off.
** 2014.06.24 - Changed status of Reinos Iberos to declined - server got shutdown.
** 2014.07.26 - Added notice for people making transfer appeals to the main post.
** 2014.08.03 - Added notice that transfers from Molten-WoW will no longer be able to keep their Shadowmournes.
** 2014.08.18 - Dragonfire-BG no longer accepted.
** 2014.12.23 - Removed list of approved and rejected servers. Users must check it at the Request-A-Transfer page.
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Re: FAQ - Character Transfers

Post#10 » 30 Jan 2015 23:27

Since MoltenWoW now gives instant level ups and gear we'll no longer be accepting transfers from there. Sorry!
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Re: FAQ - Character Transfers

Post#11 » 13 Feb 2015 18:47

Transfers from Tauri-WoW's Burning Blade realm will no longer be accepted as for their changes to x4 rates. Players that are still unsure about transferring have got a week to request a transfer, transfers requested within that period of time will still be processed. Otherwise, we'll sadly be turning them down as we cannot compromise with the current rates.
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Re: FAQ - Character Transfers

Post#12 » 09 Mar 2015 00:45

We will not be recovering items lost during the foror bags clean up anymore if players did not loot their mails within 2 months after they were sent anymore. It just has been almost a year past that and it is too much trouble right now.
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Re: FAQ - Character Transfers

Post#13 » 12 Jan 2016 06:05

Please do not open Bug Tracker issues about transfers. Open a ticket instead, a thread at General Support or message the one who has resolved your transfer. Thank you!
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