rejected paragon migration

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

rejected paragon migration

#1 » Post by titou-11 » 30 Apr 2022 10:02

Hello,
I am writing to you for my wife, we are 2 French players in our forties. We come from paragon server. I haven't had any recovery issues for my characters, but my wife's Request ID:32045 has a problem.
She hadn't logged in for a few months, and had a doubt about her password. hence probably the reason for the migration failure. How can we prove his identity to you? maybe with the email address? I apologize for my broken English. Thanks for your help.

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Cherub
Senior Game Master
Posts: 110
Joined: 01 Jul 2021 16:32

Re: rejected paragon migration

#2 » Post by Cherub » 30 Apr 2022 10:09

When can you both be online in same time, please open in-game ticket and Gm will be with you shortly to verify you are indeed 2 individuals.

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

Re: rejected paragon migration

#3 » Post by titou-11 » 30 Apr 2022 10:31

Alright we're going, while my wife does a provisional character. thank you.

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

Re: rejected paragon migration

#4 » Post by titou-11 » 30 Apr 2022 10:39

We are online, thank you. character Titoupat and Sheerabis.

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

Re: rejected paragon migration

#5 » Post by titou-11 » 30 Apr 2022 10:59

Transfer request Request ID: 32112 recreated.
thank-you for your prompt response !

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Cherub
Senior Game Master
Posts: 110
Joined: 01 Jul 2021 16:32

Re: rejected paragon migration

#6 » Post by Cherub » 30 Apr 2022 11:04

Resolved in game.
I will be closing this thread now. Welcome to server!

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

Re: rejected paragon migration

#7 » Post by titou-11 » 30 Apr 2022 11:10

Perfect, we will patiently wait for the transfer of his real character, thanks again. :D

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gnotte73
Posts: 2
Joined: 29 Apr 2022 11:09

Re: rejected paragon migration

#8 » Post by gnotte73 » 30 Apr 2022 11:36

I don't understand, you rejected the transfer request again, the original problem remains the same... :(

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gnotte73
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Joined: 29 Apr 2022 11:09

Re: rejected paragon migration

#9 » Post by gnotte73 » 30 Apr 2022 14:09

Ticket-0870 discord.
Thanks.

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titou-11
Posts: 8
Joined: 26 Apr 2022 23:06

Re: rejected paragon migration

#10 » Post by titou-11 » 01 May 2022 00:54

Merci à Dymond pour son efficacité, problème résolu, vous pouvez clôturer le post ! ^_^

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