Merging accounts

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Sassafrass53
Posts: 20
Joined: 05 Nov 2019 06:41

Merging accounts

#1 » Post by Sassafrass53 » 13 Aug 2020 20:20

Hello, I need assistance merging my accounts on PrimalWoW. I want to donate, but try as I might, I can only see avatars on this one account. I've looked all over and can't see how it's done. The manage accounts tab just says to contact support, so here I am. I have three other accounts (can't log in on any of the three for some reason, but can play them in-game). I'll be playing my hunter Finderz if you need to contact me in-game.

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Axis
Senior Game Master
Posts: 730
Joined: 17 Oct 2018 21:38
Location: TrueWoW
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Re: Merging accounts

#2 » Post by Axis » 13 Aug 2020 22:20

Sassafrass53 wrote:
13 Aug 2020 20:20
Hello, I need assistance merging my accounts on PrimalWoW. I want to donate, but try as I might, I can only see avatars on this one account. I've looked all over and can't see how it's done. The manage accounts tab just says to contact support, so here I am. I have three other accounts (can't log in on any of the three for some reason, but can play them in-game). I'll be playing my hunter Finderz if you need to contact me in-game.
You have another forum account.
Your game accounts are linked to that one, rather than the one you're posting from.
Log into that forum account and you won't have this issue anymore.

If you require assistance with recovery, submit a ticket on our Discord server.
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“The only thing necessary for the triumph of evil is for good people to do nothing.” - Edmund Burke.

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Dymond
Senior Game Master
Posts: 2031
Joined: 20 Jan 2013 13:42
Location: United States
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Re: Merging accounts

#3 » Post by Dymond » 14 Aug 2020 00:26

Sorted in game, the email was on the banned email listing.
"Grief is the price we pay for love."

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