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Do I really need to reinstall retail WOW to do a xfer?

Posted: 13 Aug 2018 22:00
by FrodoFragins
According the the transfer page, I need a screenshot from the character selection of the client screen. I was hoping the screenshot of my character list from the web interface would be enough as I uninstalled retail WOW a year ago.

Or can I change the realm list and somehow connect using the primalwow client?

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 13 Aug 2018 22:41
by Cookiesaurus
Greetings!

Unfortunately you will have to reinstall the game client because this is a security measure for us. The game doesn't have to be fully downloaded you can simply download it to the "Playable" level then open it and take the screenshots necessary.

Make sure all of our requirements are met and your transfer will go through smoothly!

Sorry for any inconvenience but this is just something that helps us get your transfer through as fast as possible.

GM Bakedcookie

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 13 Aug 2018 22:45
by FrodoFragins
OK TY. I may just level from scratch assuming I can figure out why I'm unable to log in to the client

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 14 Aug 2018 10:14
by Jiranthos
Moving this to General Support.

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 14 Aug 2018 13:42
by IronSharona
FrodoFragins wrote:
13 Aug 2018 22:45
OK TY. I may just level from scratch assuming I can figure out why I'm unable to log in to the client
I assume you got the logging in issues resolved because I saw you reporting a bug earlier? Thank you for that, by the way :)

If you've decided to level from scratch, dont forget we do offer up to 3x leveling rates if you use the command ".settings rate 3". And you can change it again at any time to 0.5, 1, 2, or 3 rates.

Enjoy your time here!

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 14 Aug 2018 13:48
by FrodoFragins
I had to make a new account to log into the game.

I decided to reinstall to get the screencap and put in a request to transfer my main, but I'm leveling a hunter from scratch and am now using 3x. :)

I may make another for the ironman challenge as well

Re: Do I really need to reinstall retail WOW to do a xfer?

Posted: 22 Aug 2018 13:01
by Jiranthos
Looks resolved to me.