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Error: This request is not assigned to you.

Posted: 17 May 2018 23:42
by Entropic End
Hi, I've recently made an account for this realm but I've been getting a strange error when trying to transfer a character over from retail to TrueWoW. The error shows up at the screen with the submit information button. It reads "error: this request is not assigned to you."

My request ID is 25127 if that helps.

Re: Error: This request is not assigned to you.

Posted: 17 May 2018 23:44
by TheTrygianLorekeeper
Yes, that's because GMs, not the players themselves, handle the transfers. If the transfer request has been submitted: Give them a few days to look over and complete your transfer, and welcome to TrueWoW!

If the transfer request itself is failing, then you've probably run into a bug, and a dev will likely be by to take a look at it.

Re: Error: This request is not assigned to you.

Posted: 18 May 2018 16:49
by darkexcrucio
Yup. Same here. At the final stage, where you hit "submit" to submit the request, I also get a message that says "Error: This request is not assigned to you." This leaves the request incomplete

Re: Error: This request is not assigned to you.

Posted: 18 May 2018 20:50
by Eronox
This is a dev issue, hold up as we await Nuko's presence.

Re: Error: This request is not assigned to you.

Posted: 20 May 2018 12:04
by Nuko
I believe I fixed this yesterday.

Let me know if it's still an issue though.