Returning player forgot account information.

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buzzki11in9ton
Posts: 2
Joined: 16 Jul 2015 07:03

Returning player forgot account information.

#1 » Post by buzzki11in9ton » 11 Mar 2018 02:50

So my girlfriend and I began playing on this server a couple years back and she can't remember any of her account credentials except for her in-game username. Is there anyway to recover her account without knowing her email or password?

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KohiiKaiju
Posts: 473
Joined: 28 Jul 2016 18:53

Re: Returning player forgot account information.

#2 » Post by KohiiKaiju » 11 Mar 2018 03:58

Have her log in to her forum account and PM me the username in question. We can't pass out account info, but perhaps we can give a hint...

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buzzki11in9ton
Posts: 2
Joined: 16 Jul 2015 07:03

Re: Returning player forgot account information.

#3 » Post by buzzki11in9ton » 11 Mar 2018 04:02

That's the thing. She doesn't remember exactly what her forum account was, the password or the email associated with it. She remembers exactly what the in-game account username sign in was and the characters on that account, but not the password.

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IronSharona
Public Relations Leader
Posts: 976
Joined: 02 Feb 2017 00:49
Location: USA

Re: Returning player forgot account information.

#4 » Post by IronSharona » 24 Mar 2018 02:00

Any update on whether this was able to be resolved?
Welcome to the family, doggo. <3

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IronSharona
Public Relations Leader
Posts: 976
Joined: 02 Feb 2017 00:49
Location: USA

Re: Returning player forgot account information.

#5 » Post by IronSharona » 31 Mar 2018 16:46

No updates after 1 week so assuming this issue is resolved.
Welcome to the family, doggo. <3

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