Game Account Status

#1 » Post by **Azrael1345** » 07 Jan 2018 03:37

Hello Support/Admin,

I have been without internet for some time and now that I am finally connected again I am wondering what the status of my Game Account is? If it is a suspended or inactive state if it could be reactivated I would be most grateful. If is is not in such a state I would appreciate help in working out what the reason is for my inability to log into the game would be.

Thank you for considering this issue,

#2 » Post by **KohiiKaiju** » 07 Jan 2018 03:52

Your account is active. I see no recent failed login attempts on the game account, and so it is likely that you are using the wrong username in game or, perhaps more likely, have your client directed to the wrong server. Make sure you are using the 3.3.5 client and have your realmlist as:

set realmlist login.truewow.org

You can find more information on playing here: How to play on Truewow

#3 » Post by **Azrael1345** » 07 Jan 2018 04:05

Thank you for your quick response. i was able to determine that the realmlist had been set to an old setting

#4 » Post by **KohiiKaiju** » 07 Jan 2018 04:09

Glad to hear it and welcome back to TW/PW - now with more penguin!

Locking and moving to resolved.

Existing user Log In