Random Pieces of my Gear are GONE

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Bloodshade
Posts: 149
Joined: 07 Aug 2014 23:19

Random Pieces of my Gear are GONE

#1 » Post by Bloodshade » 28 Dec 2017 11:37

Toon: Pwntato

Yesterday I switched specializations in a hurry and went Alt+F4 today I log in and see ONLY the pieces I switched with my Equipment Manager gone, nothing less nothing more...

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Then I got a mail with only my HC Glorenzelg

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- - -Wrathful chiken - - - - - Salty chiken - - -
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Regent
Tester
Posts: 375
Joined: 30 Apr 2014 16:11
Location: Darnassus, Teldrassil.
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Re: Random Pieces of my Gear are GONE

#2 » Post by Regent » 28 Dec 2017 12:08

I see the bug is still present.
Basically, your items are still there but they've become un-linked or unbound from you (and thus disappeared from view).
A GM needs to re-link them to you and they'll be back in your bags.
I faced the same issue few days ago: viewtopic.php?f=89&t=38719

Hope you got a ticket open. Though this thread is probably going to get a reply before your in-game ticket does.
Also, disable equipment manager and never look back. Get Outfitter addon or swap gear manually if need be.
Staff currently blames equipment manager for these gear disappearances (even though I wasn't using it in my case at all).

Regards.
Rest in Peace,
Sarah Melody Jones.
May 20, 1989 - May 12, 2018.
Beloved Girlfriend & Mother-To-Be.
When I close my eyes, I see you.
When I open my eyes, I miss you.

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Bloodshade
Posts: 149
Joined: 07 Aug 2014 23:19

Re: Random Pieces of my Gear are GONE

#3 » Post by Bloodshade » 28 Dec 2017 12:11

Been using it ever since I made this toon, never knew of this bug up until now...
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Eronox
MVP
Posts: 2331
Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Random Pieces of my Gear are GONE

#4 » Post by Eronox » 28 Dec 2017 22:06

This is a core issue with the equipment manager.

As most of you've already noticed, it doesn't work correctly for some reason right now.
No worries, we'll aim to fix this issue as soon as possible.

As for your lost items,
they should be back in the bags or be stored in yet another mail. If they however aint, please let the staff know.

Happy holidays!
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


User avatar
Bloodshade
Posts: 149
Joined: 07 Aug 2014 23:19

Re: Random Pieces of my Gear are GONE

#5 » Post by Bloodshade » 28 Dec 2017 23:58

Yeah, they are back. Thanks ^_^
- - -Wrathful chiken - - - - - Salty chiken - - -
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