Primal Account

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Slender
Posts: 21
Joined: 28 Jun 2011 05:24

Primal Account

#1 » Post by Slender » 24 Oct 2017 00:17

Back when Primal and Truewow were separated i created a second account for primal, but apparently it was either deleted when the merge occurred or i used a different username for that account. Although when i search for "Slender" on the primal armory the character is still there.

Is there any way to check if the account still exists and if it does is it possible to pm me the account name?

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Fitzpatrick
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Re: Primal Account

#2 » Post by Fitzpatrick » 24 Oct 2017 00:59

It will be ".slender" or w/e your account's name was with a period in front.

Relevant post: viewtopic.php?f=50&t=34115
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Slender
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Re: Primal Account

#3 » Post by Slender » 24 Oct 2017 01:10

Well that didn't work it just auto banned my ip from the authentication server

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Fitzpatrick
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Re: Primal Account

#4 » Post by Fitzpatrick » 24 Oct 2017 02:10

Perhaps the login is not exactly what you think it is then. If you know the email account used to make it, or only have logged on from the same IP you're using now, perhaps a GM could help you. I would suggest opening a ticket, in-game, to inquire about the account name.

P.S. - the ban is fairly short from too many failed logins. I don't think that happens to the IP but rather the account, so its likely you have the right account info but wrong password. After 15 minutes or so, perhaps do password recovery from the Account Manager here on the website.
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Slender
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Re: Primal Account

#5 » Post by Slender » 24 Oct 2017 13:47

Update: I was able to get into the .Slender forum account with my email but it has no game accounts linked to it :/
I'll maybe try to send a ticket to a GM in game or PM a GM here on the forums

Edit: I got into the .Slender game account as well, but it looks like this account was merged from some other server. If Slender already existed and .Slender too would the primal transfer make it ..Slender?

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Fitzpatrick
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Re: Primal Account

#6 » Post by Fitzpatrick » 24 Oct 2017 14:26

I would recommend reading the post I linked. It explains what to do.
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Slender
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Re: Primal Account

#7 » Post by Slender » 01 Nov 2017 21:22

Since the ingame ticket about a week ago i still haven't heard anything, is there any update on this?

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Andromelech
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Re: Primal Account

#8 » Post by Andromelech » 30 Dec 2017 09:06

Nothing beeing said by Slender since November .
Locking and moving.

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