Transfering from retail WITHOUT an active account

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Stavromoon
Posts: 42
Joined: 13 Sep 2017 15:15
Location: Orlando, FL

Transfering from retail WITHOUT an active account

#1 » Post by Stavromoon » 06 Oct 2017 16:06

I use an XP computer. I canceled my Retail account because they finally made my OS incompatible. I could no longer play.

So here I am at TW.

I am told I can transfer a character over but I have a problem. I can't log in to the system, and of course since the account is inactive, I can't look at the armory to get a screen shot.

Can I still transfer a character?

Earthen Ring Server
Songofmoon lvl 100 Shadow Priest

I know I will be told to look at FAQs and guidelines and I did, but could find nothing that addresses my specific problem. Sorry in advance if it's just that an old man like me doesn't know where to look.

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Eronox
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Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Transfering from retail WITHOUT an active account

#2 » Post by Eronox » 06 Oct 2017 16:19

Only way we would approve one, is if the guide were followed.
That being said, we need you to acccess the character screen.

Got any other PC or someone you can loan?
No worries, no need to reinstall whole game either.

Using their application you can from below 500mb files just start to do the screenshot you would need for a retail transfer here at TrueWoW.

You can get the application from here:
http://us.battle.net/en/app/

--> Start Download
---> Finish "required files"
-----> Launch game!

Let us know any futher questions or issues whatsoever.
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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Stavromoon
Posts: 42
Joined: 13 Sep 2017 15:15
Location: Orlando, FL

Re: Transfering from retail WITHOUT an active account

#3 » Post by Stavromoon » 07 Oct 2017 02:09

Edit - Image removed - I used the form - I hope the images are correct
Last edited by Stavromoon on 08 Oct 2017 22:07, edited 1 time in total.

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Eronox
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Posts: 2331
Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Transfering from retail WITHOUT an active account

#4 » Post by Eronox » 07 Oct 2017 13:16

Stavromoon wrote:
07 Oct 2017 02:09
Image

This is the best I can get, since the account is inactive
Yes, have it in windowed mode with TW in the background and there you go! Don't forget SS of account on battle net page too.
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


User avatar
Stavromoon
Posts: 42
Joined: 13 Sep 2017 15:15
Location: Orlando, FL

Re: Transfering from retail WITHOUT an active account

#5 » Post by Stavromoon » 07 Oct 2017 17:35

I'll have a tough time with that one. See what I can do

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Stavromoon
Posts: 42
Joined: 13 Sep 2017 15:15
Location: Orlando, FL

Re: Transfering from retail WITHOUT an active account

#6 » Post by Stavromoon » 08 Oct 2017 21:39

Image removed - I used the form - I hope the images are correct
Last edited by Stavromoon on 08 Oct 2017 22:06, edited 1 time in total.

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Nyeriah

Re: Transfering from retail WITHOUT an active account

#7 » Post by Nyeriah » 08 Oct 2017 22:02

By posting screenshots of your account data you incur the risk of someone else using them to request transfers.

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