Retail transfer issue

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Gloriosa
Posts: 3
Joined: 13 May 2016 22:41

Retail transfer issue

#1 » Post by Gloriosa » 10 Sep 2017 19:40

Hello,

My retail transfer to Primal wow just got accepted. I chose a horde/priest/undead transfer. I logged on to hop into the adventure, but the game only allows me to faction change from a troll to Alliance :(

Can someone help me fix this, so I can play Horde?

Thanks in advance!
May the force be with you

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Eronox
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Posts: 2331
Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Retail transfer issue

#2 » Post by Eronox » 10 Sep 2017 19:46

Gloriosa,

please consume the faction change and login to the character. Once done, open a ticket and we will flag the character once again so you can become the loyal horde once again! I will keep an eye out to make this fast for you.
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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Gloriosa
Posts: 3
Joined: 13 May 2016 22:41

Re: Retail transfer issue

#3 » Post by Gloriosa » 10 Sep 2017 19:47

Great, thanks! Will do straight away
May the force be with you

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Gloriosa
Posts: 3
Joined: 13 May 2016 22:41

Re: Retail transfer issue

#4 » Post by Gloriosa » 10 Sep 2017 20:24

Thanks for the assistance! Good to be back on the horde :)
May the force be with you

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Eronox
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Posts: 2331
Joined: 24 Apr 2016 11:03
Location: in ICC & Healing

Re: Retail transfer issue

#5 » Post by Eronox » 10 Sep 2017 20:44

Anytime.
if you should have further issues, or questions, please do not hesitate to open a new thread in this very section or establish a conversation with us directly at our Support IRC Lobby chat or Discord Support channel. The links are given as respectively;

https://truewow.org/chat
https://discord.gg/kV4s3Zb

Moving to Resolved,
Have a great day! :D
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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