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How long does it take to get a password reset?

Posted: 25 Aug 2017 23:45
by Khayyam
Hiya,

Trying to reset my game password, got the successful notification on this site with the reminder to check spam folder but I've been waiting 15 minutes so far with no password reset email. Will it take much longer?

Thanks!

Re: How long does it take to get a password reset?

Posted: 25 Aug 2017 23:47
by Almsivi
It might take some time depending on your mailbox domain. If you will lack it for another 15 minutes please let us know.

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 01:05
by Khayyam
Hiya,

Still nothing :(

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 01:43
by Nyeriah
Check spam folder etc

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 08:50
by Khayyam
I already checked it ofc :) still nothing.

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 09:11
by Khayyam
Ok so: I requested a reset again and this time it came through straight away - weird!

But now when I try to log on I get:

'This World of Warcraft account has been closed and is no longer available for use. Please go to [www.world of warcraft.com/misc/banned.html] for further information.'

O_o

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 13:52
by Dymond
I manually reset your password and sent it to your email account.

Re: How long does it take to get a password reset?

Posted: 26 Aug 2017 15:46
by Khayyam
Thanks hon! That did the trick! :)