Can't log in to the website

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pendejo592
Posts: 2
Joined: 19 Aug 2017 17:44

Can't log in to the website

#1 » Post by pendejo592 » 19 Aug 2017 19:11

I've had a gaming account on here since February 2011 and due to work related stuff I stopped playing some time in 2012 I think, so it's been like 5 years. A month ago, I tried logging in again and to my surprise, I could still log on and all my characters including their gear and items were still around. So, a huge thanks to the staff for that. I assumed they'd have deleted any accounts that haven't been used for a prolonged time. Now, I wanted to log on to the website but for some reason this doesn't work. When I created this new account I noticed, that you first have to create a general account and then create a gaming account once you've logged in. I don't remember having done such a thing back in 2011. Maybe that could be a possible reason? Also, when I tried to use my old email address, it said that e-mail address is already in use, so it should still be logged somewhere at least. Any suggestions on what to do? Thanks in advance.

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Eronox
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Re: Can't log in to the website

#2 » Post by Eronox » 19 Aug 2017 20:37

pendejo592,

The account may be unlinked if you don't recall linking it before.
Try link it to your current forum, through https://truewow.org/account-manager top-right section bar.

If it turns out to be linked already, please do Private message me or any Game Master the name of account and we can hint you the forum account it is linked to already.
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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pendejo592
Posts: 2
Joined: 19 Aug 2017 17:44

Re: Can't log in to the website

#3 » Post by pendejo592 » 19 Aug 2017 21:27

Thanks, it worked.

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Eronox
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Posts: 2280
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Re: Can't log in to the website

#4 » Post by Eronox » 19 Aug 2017 21:34

Anytime, glad you got it solved.

If you should have further issues, or questions, please do not hesitate to open a new thread in this very section or establish a conversation with us directly at our Support IRC Lobby chat or Discord Support channel. The links are given as respectively;

https://truewow.org/chat
https://discord.gg/kV4s3Zb

Moving to Resolved,
Stay true! :tick:
.

There's things that never will be right I know, and things need changin' everywhere you go.
But 'til we start to make a move to make a few things right,
You'll never see me wear a suit of white.

- J.R Cash


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