stuck on connect again

#1 » Post by **adiba** » 04 May 2017 18:03

got dc and stuck there again
fix it ples i have no lyf atm

#2 » Post by **Triblatri** » 04 May 2017 18:06

Guy who made last topic about this said that he got stuck while was in Karazan and i saw that there was player in Karazan again when we got DC

#3 » Post by **Ratmout** » 04 May 2017 18:09

Im not sure but Karazhan Chess event may cause it because I went there again and happened same that last time, client went stuck maybe this isnt full fixed but if so Im sorry for the inconvenient I wont go back again.

Any GM can confirm this???

#4 » Post by **Matsy** » 04 May 2017 18:23

Stuck on connecting havn't logged on since yesterday!

#5 » Post by **ludivoje** » 04 May 2017 18:32

I was in the game this morning but I cant log now.
Same issue as others.

Edit: Haven't been to Kara, just in case I gave that impression.

#6 » Post by **IronSharona** » 04 May 2017 18:35

We're aware of the problem but I can't confirm at this time what is causing it. Thanks for the heads up about Kara, I will be sure to send the next available person to see if this may be the initiating factor.

#7 » Post by **adiba** » 04 May 2017 18:58

is someone trying to fix it?

#8 » Post by **IronSharona** » 04 May 2017 19:04

Yes, we now have a team working to identify the problem. Thank you for bearing with us.

#9 » Post by **Gadoschi** » 04 May 2017 19:06

Ratmout wrote: ↑
04 May 2017 18:09
Im not sure but Karazhan Chess event may cause it because I went there again and happened same that last time, client went stuck maybe this isnt full fixed

Are you sure we are both playing on TW?

Because when I tried it few days ago, it was COMPLETELY broken, same as way, way before.

Unless I'm missing something - I do skip Netherspite in my runs. Do I need to kill it to unlock chess event or something?

As for this specific issue ("stuck at connect"), I think this is an ISP issue again, because I see there are players online, which indicates the login process does work for some people.

#10 » Post by **Ratmout** » 04 May 2017 19:13

Thanks for the support IronSharona.

#11 » Post by **IronSharona** » 04 May 2017 19:18

Of course, Ratmout.

Things seem to be active again but as we have not yet isolated the cause of the error, connectivity problems may still occur. Take caution and if you notice anything such as a disconnect immediately following a specific action, such as logging in while in Kara, please let us know. Thanks!

#12 » Post by **adiba** » 04 May 2017 19:21

Thank you so much!

#13 » Post by **Roel** » 04 May 2017 19:28

Were the online players still able to play or kicked from the game for this entire duration? This is definitely an unusual issue as the realm didn't crash and I couldn't really find an error message.

#14 » Post by **Gadoschi** » 04 May 2017 19:59

Like I said - it looks like the ISP issue I had 2-3 months ago, where all players but those from my region could connect

#15 » Post by **Eronox** » 04 May 2017 20:02

Gadoschi wrote: ↑
04 May 2017 19:59
Like I said - it looks like the ISP issue I had 2-3 months ago, where all players but those from my region could connect

Today it was server-side, as indeed no one could connect. Personally I suspect Karazhan chess event, since I've gotten the scenario repeated for each crash happened today

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