My vote points!?

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laviticus
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Joined: 07 Apr 2016 23:34

My vote points!?

#1 » Post by laviticus » 10 Feb 2017 17:03

Roel wrote:...
Purchased 500 web points, transaction complete it said. Still haven't received the points been over 12 hours

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Jiranthos
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Re: My vote points!?

#2 » Post by Jiranthos » 10 Feb 2017 17:35

Fixed the quote for you.

Everybody knows that the best way to describe the ocean to a blind man is to push him in

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laviticus
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Re: My vote points!?

#3 » Post by laviticus » 10 Feb 2017 18:34

Thank you! Could you help me or only Roel?

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Nyeriah

Re: My vote points!?

#4 » Post by Nyeriah » 10 Feb 2017 18:38

Only Roel has access to donation information, but I'm fairly sure it can take up to 24h for the points to be credited.

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laviticus
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Re: My vote points!?

#5 » Post by laviticus » 10 Feb 2017 23:15

You guys are so helpful, thanks.

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laviticus
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Re: My vote points!?

#6 » Post by laviticus » 11 Feb 2017 00:29

roel wrote:would be more helpful if i got my Vote Points tho.....

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Roel
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Re: My vote points!?

#7 » Post by Roel » 11 Feb 2017 03:24

The donate page indeed mentions that points are not always added instantly. They will be added once it's processed but I am afraid I also can't see your transaction before that happens.

If you're sure that it went through at your end then I would suggest clicking the HELP button at the top right of the donate application and then "Did not receive your good or service?" to contact Paymentwall directly.

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