Could not customize Character

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Vynlord
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Joined: 25 Dec 2013 17:46

Could not customize Character

#1 » Post by Vynlord » 05 Aug 2016 06:35

I bought Character Customize from Shop. bt cant customize or do anything. it says Could Not Customize Character every time i press "Accept".
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Regent
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Re: Could not customize Character

#2 » Post by Regent » 05 Aug 2016 06:46

Open a ticket. A GM can solve the problem for you in-game. Just tell them the gender / name / customization options you want for your character. That feature has had problems for a while now, so in-game GM commands are the only way to deal with it for the moment.
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Justicelight
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Re: Could not customize Character

#3 » Post by Justicelight » 05 Aug 2016 08:58

Try to restart your client, until it works. That's how I did it.
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benzviliran
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Re: Could not customize Character

#4 » Post by benzviliran » 05 Aug 2016 12:44

justice!
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Eronox
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Re: Could not customize Character

#5 » Post by Eronox » 06 Aug 2016 20:53

Vynlord wrote:I bought Character Customize from Shop. bt cant customize or do anything. it says Could Not Customize Character every time i press "Accept".
After you purchased it, you will have to relog if you wasn't logged out on the purchase.
I've already noticed that you got this resolved, but for future referens its good to mention :)
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Nephyx
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Re: Could not customize Character

#6 » Post by Nephyx » 06 Aug 2016 21:02

Hello,

could you please write name of the given character you've bought the service for ? In case the problem isn't solved already.

Thank you.
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Vynlord
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Re: Could not customize Character

#7 » Post by Vynlord » 08 Aug 2016 09:25

thanks for the suggestion and help guys. could able to do it after i changed character hair style -.-'! that was awkward
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Nymunne
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Re: Could not customize Character

#8 » Post by Nymunne » 08 Aug 2016 18:22

Glad it worked out.

Locking and moving to resolved then.

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