account hacked

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johnson0703

account hacked

#1 » Post by johnson0703 » 12 Nov 2015 07:03

I Cannot log into my account for some reason, it says my account has been closed when i try to log in the account in question is (sevin7393) password (removed) email sevin7393@gmail.com. i hope this can be resolved thanks
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gimmilan
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Joined: 09 Jun 2014 21:36

Re: account hacked

#2 » Post by gimmilan » 12 Nov 2015 07:27

First of all you should never, but then I mean never give your password away. Email is somewhat debatable but is not necessary for our admins. Only your account name should do.
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johnson0703

Re: account hacked

#3 » Post by johnson0703 » 12 Nov 2015 07:30

I nderstand that but at this point it doesnt matter much since i am unable to log in and my password will have to be changed anyway...
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johnson0703

Re: account hacked

#4 » Post by johnson0703 » 12 Nov 2015 07:34

I am more concerned about the state of my account and what has been done to it....
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Nephyx
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Re: account hacked

#5 » Post by Nephyx » 12 Nov 2015 08:29

Hello.

The password for your account was never changed, and the given account is not banned, so you should be able to login without problems, if you remember the correct password.

You can always use the "I forgot my password" option. New password will arrive to your e-mail address afterwards, which you can use to restore your account.
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Mokum
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Joined: 25 Aug 2015 17:58
Location: Belgium

Re: account hacked

#6 » Post by Mokum » 12 Nov 2015 10:24

johnson0703 wrote:I Cannot log into my account for some reason, it says my account has been closed when i try to log in the account in question is (sevin7393) password (removed) email sevin7393@gmail.com. i hope this can be resolved thanks

who in his right mind posts his account info in a post on a forum ?
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Hansrutger
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Re: account hacked

#7 » Post by Hansrutger » 12 Nov 2015 10:43

Mokum wrote:
johnson0703 wrote:I Cannot log into my account for some reason, it says my account has been closed when i try to log in the account in question is (sevin7393) password (removed) email sevin7393@gmail.com. i hope this can be resolved thanks

who in his right mind posts his account info in a post on a forum ?
Everyone deals with emotions different, same thing about this case. He maybe wants his account back and would kill for it! :D
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I'd say that trying is the best one can do in order to higher themselves from the people crying and only complaining. Whilst you try, it doesn't mean it is always going to be the most successful result but I'd like to think that it is still a better choice than standing idle.
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johnson0703

Re: account hacked

#8 » Post by johnson0703 » 12 Nov 2015 14:32

Well I still am unable to log in and the password reset wont work, it sends no email....
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Nymunne
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Joined: 28 Jun 2015 23:10

Re: account hacked

#9 » Post by Nymunne » 12 Nov 2015 14:45

johnson0703 wrote:Well I still am unable to log in and the password reset wont work, it sends no email....
As Nephyx said that account is not banned and checking the account it seems that it has been logged recently (less than a month ago). Be sure you also check your spam when checking the e-mail and that you are trying to reset your game account and not your forum account password.
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johnson0703

Re: account hacked

#10 » Post by johnson0703 » 12 Nov 2015 14:51

That would make sense i played just yesterday....
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johnson0703

Re: account hacked

#11 » Post by johnson0703 » 12 Nov 2015 14:55

as far as the email/password nonsense, its not working if you dont believe me you can try it your self lol... can you just send me a new password?
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Etro
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Re: account hacked

#12 » Post by Etro » 12 Nov 2015 14:56

The account has no failed login attempts. Make sure your realmlist is set correctly and that you're not accidentally using any spaces before or after the username input.
"With life, no matter what you do, you are all in. This is going to kill you. Might as well play the most magnificent game you can while you're waiting, because... Do you have anything better to do? Really?"
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Nyeriah
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Re: account hacked

#13 » Post by Nyeriah » 12 Nov 2015 14:59

Forums are crawled by Google and the other search mechanisms, it's highly advisable to not post emails unless you're safe with being flooded with advertisement spam.
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johnson0703

Re: account hacked

#14 » Post by johnson0703 » 12 Nov 2015 15:08

Right then i found the new password in my super hidden spam folder... but the new password does not work either.... and i have tried logging in so many times i have to enter code now...
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Etro
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Re: account hacked

#15 » Post by Etro » 12 Nov 2015 15:11

"Failed Logins 0"

What code? Is it the forum account you're having problems with?
"With life, no matter what you do, you are all in. This is going to kill you. Might as well play the most magnificent game you can while you're waiting, because... Do you have anything better to do? Really?"
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