Page 1 of 1
Downtime
Posted: 06 Nov 2016 08:45
by Roel
We had some downtime because the database server decided to take a rest for unknown reasons. Because of some applied updates it can take another 30-60 minutes before all realms are back online. Sorry for the inconvenience.
Re: Downtime
Posted: 06 Nov 2016 08:52
by mcheka
refund pls
Re: Downtime
Posted: 06 Nov 2016 08:53
by Kniteknite
TYvm~
Re: Downtime
Posted: 06 Nov 2016 09:42
by necropola
So, "unable to connect" is caused by this downtime?
Re: Downtime
Posted: 06 Nov 2016 09:46
by adiba
necropola wrote:So, "unable to connect" is caused by this downtime?
yes
Re: Downtime
Posted: 06 Nov 2016 09:47
by guvernor
necropola wrote:So, "unable to connect" is caused by this downtime?
Re: Downtime
Posted: 06 Nov 2016 09:52
by Roel
It's taking about double as long as expected...
Re: Downtime
Posted: 06 Nov 2016 09:55
by necropola
adiba wrote:necropola wrote:So, "unable to connect" is caused by this downtime?
yes
Thanks, but it's weird that the problem is not reflected by "Servers Status".
Re: Downtime
Posted: 06 Nov 2016 09:56
by Karla
Was seeing the outsource-type IT messages about cannot connect to MySQL DB this morning... set the alarm two hours early so I could play in peace and avoid the scheduled server restart, now feeling very silly. I'm impressed that someone's minding things so early on a Sunday morning.
Question: why is it that
http://www.truewow.org/status shows many people online but I get connection errors when I try to log into TrueWOW ?
Re: Downtime
Posted: 06 Nov 2016 09:58
by mcheka
Type: PvP all content unlocked
Rates: 1x
Status: Offline
Type: PvE progressive Vanilla to WotlK
Rates: 1x WotLK rates (current level cap 60)
Status: Offline
It's literally on the front page in bolded red font. I guess the list of players online is a cached one from when the server was last online.
Re: Downtime
Posted: 06 Nov 2016 10:07
by necropola
mcheka wrote:
It's literally on the front page in bolded red font. I guess the list of players online is a cached one from when the server was last online.
Haha, I've obviously overlooked the obvious. My bookmark points to "My Dashboard" and I immediately went to "Server Status" when I coudn't connect ... I'm sure you will get it up running soon. BTW, you guys rock!
Re: Downtime
Posted: 06 Nov 2016 10:15
by adiba
It's up, thank you roel.
Re: Downtime
Posted: 06 Nov 2016 10:21
by Karla
lol the server status info is indeed cached. It shows me as connected.... which I haven't been since MySQL went down.
Reminds me of the days before I retired from IT
Very happy that there are younger and more energetic hands on things here.
On the upside I found a nice dagger for my rogue from the shop here.... something nice to do with all those points from voting
Re: Downtime
Posted: 06 Nov 2016 10:28
by necropola
adiba wrote:It's up, thank you roel.
That was the TrueWoW realm.
I guess PrimalWoW will be up soon.
Big thank you for looking after the infrastructure on a Sunday morning!
Re: Downtime
Posted: 06 Nov 2016 10:34
by Mindimick
A big thumb up for all the work you are doing to make us happy,