Help with donation

#1 » Post by **nyemare** » 28 Jan 2013 19:08

I donated 15 euros and the cash has left my checking account but the site is not updating to give me my points. please help.

#2 » Post by **Kindzadza** » 28 Jan 2013 21:04

Go here: http://www.truewow.org/?p=donate&pay=finish

#3 » Post by **nyemare** » 28 Jan 2013 23:01

All that does is tell me there is no donation. Paypal is saying they have given yall the money.

Shaeligator · #4 » Post by **Shaeligator** » 28 Jan 2013 23:34

Make sure you click the 'Redeem Your Points' button on the Donations page after you donate, did you remember to do that?

#5 » Post by **Kindzadza** » 29 Jan 2013 00:09

If you can't take the points,you will have to send a private message to Roel,but he is busy so just be patient.

#6 » Post by **Flexall** » 29 Jan 2013 00:33

Kindzadza wrote:If you can't take the points,you will have to send a private message to Roel,but he is busy so just be patient.

I had the same exact thing happen to me. I pmed Vent about it. Then later the points just randomly showed up w/o vent even doing anything. Some weird bug that is currently occuring. It's annoying as well.

#7 » Post by **Myaoming** » 29 Jan 2013 13:45

Someone else reported the same issue. Prob is on our side.

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