TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

All you need to know about the happenings of TrueWoW can be found here.
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Roel
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Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#91 » Post by Roel » 22 Sep 2015 11:15

After this week, the current option of free faction change will be removed because the factions have become more balanced. If BG queues are still overly imbalanced then we can implement a condition so only players with a certain amount of honorable kills can get a free faction change (which again would be a one way ticket to the faction that needs it). Such a condition would only target active BG players and not affect the overall faction balance that much.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#92 » Post by Nyeriah » 04 Oct 2015 22:01

Due to recent TrinityCore changes, the auction house system will be restarted at next update. This means that every active auction will expire once the server restarts. Items with bid placed will still go to the highest bidders, other items should be sent back to their owners.

There will not be any gold refund for the auctions house posting expenses.

https://github.com/TrinityCore/TrinityC ... 0197bc3d2c

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Roel
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Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#93 » Post by Roel » 23 Oct 2015 16:41

Even though the current arena season didn't start smoothly, we're still sticking to our 6 month seasons. This means a new season will start on November 5th and rewards will be handed out like described at: http://www.truewow.org/forum/viewtopic.php?f=16&t=9475

After that, we will again try some changes to the queue. People prefer it to be less strict with short queue times.

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Roel
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Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#94 » Post by Roel » 20 Dec 2015 19:15

It took a while but the conditions for the arena queue have been rewritten (again) which should reduce waiting times by a lot. The maximum time will be 5 minutes for a high rated team against a low rated one, but in most cases it should be less. At least if 2 teams are already in the queue.

This will go live with next update which is usually Wednesday. Feel free to open another discussion if you believe it still needs further tweaks after that.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#95 » Post by Nyeriah » 01 Jan 2016 19:18

In addition to our monthly bug tracker change log release, I'll be also adding the bug tracker's overall balance by status at Errorista's change log posts so you can keep up with our progress.

http://www.truewow.org/forum/viewtopic. ... 23#p185123

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#96 » Post by Nyeriah » 12 Jan 2016 05:06

Please do not open Bug Tracker issues about transfers. Open a ticket instead, a thread at General Support or message the one who has resolved your transfer. Thank you!

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#97 » Post by Nyeriah » 11 Feb 2016 17:30

It seems like our network has experienced service shortages today after they have performed an upgrade. For the time being we're sort of unstable, latency and disconnects may be expected to happen while they sort things out. We're thankful for your patience and understanding. Regards.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#98 » Post by Nyeriah » 16 Feb 2016 04:06

It's to be clear that from this date onwards we'll acting more energetically towards possible violators of the character transfer feature. The current system implies that 1 (one) character may be transferred for the compensation system and 3 (three) characters may be transferred for the equality transfer (1:1). Attempting to find breaches to transfer more characters than allowed will result in the transfer request being rejected and retroactive actions being taken if necessary - we'll permanently banning the targeted account after the transfer has been processed, preventing any other transfer request for that character from being sent.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#99 » Post by Nyeriah » 24 Feb 2016 19:33

As a follow up of the previous account name length taken place in the past (http://www.truewow.org/forum/viewtopic. ... 87#p143345), now the core also validates it at socket level when attempting a connection. In other words, account names with length higher than 16 characters will not be able to connect.

Please open a thread at General Support if you encounter such issues. Prodigy has made me aware that there are over 451 accounts with length higher than 16 characters, and eventually they'll need to be renamed in the future.

Regards.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#100 » Post by Nyeriah » 06 Mar 2016 16:47

We've found several frauds in the transfer of retail characters that we'll be investigating in the following weeks. For more information, check http://www.truewow.org/forum/viewtopic.php?f=80&t=34145

For the time being, retail transfers will not be accepted until we implement an alternative way to validate them.

We are sorry for the inconvenience this has caused.

Regards.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#101 » Post by Nyeriah » 19 Mar 2016 03:54

PRIMALWOW
- If you're unable to login your account or your characters are missing please read the Forums & Realm Merged announcement.
- if you already had an account at TrueWoW you might want to read it too so you can know more about how you can merge them.[/size]

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#102 » Post by Nyeriah » 24 Mar 2016 07:02

We have been experiencing technical issues that prevented us from processing any transfer requests for about a week or so. These issues were hopefully fixed with a recent trinitycore commit and we'll be applying it as soon as we sort some issues still remaining.

Additionally, I'll be updating the retail transfer request procedure with the new instructions tomorrow.

Regards.

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Roel
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Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#103 » Post by Roel » 26 Mar 2016 23:44

Today our realms froze twice with massive lag and a restart had to be issued, the website was also timing out. Unfortunately we still don't know what was causing this, there were no signs of any hardware being overloaded. In the worst case it will freeze again during the next hours.

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#104 » Post by Nyeriah » 18 Apr 2016 01:51

After some months of outstanding commitment, and eventually after participating of our Ascension! promotion, we're happy to announce our newest addition to our Game Master team: Jiranthos! Welcome!

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Nyeriah

Re: TRUEWOW NEWS ROOM - NOTIFICATIONS/CHANGES/UPDATES HERE

#105 » Post by Nyeriah » 20 Apr 2016 20:58

We had to revert our core to backups dating from two weeks ago due to the recent instability caused by some latest changes. As a side-effect of it, the transmogrify optional feature will be enabled by default until we can get the setting back in place. We're also running without our support bridge so our services might be crippled meanwhile.

We should find a solution to these issues within the next couple of days. Another update's likely to be required.

Up to this point, these issues don't seem to affect PrimalWoW.

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