Why am I banned?

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Grimsol
Posts: 2
Joined: 26 Nov 2021 17:43

Why am I banned?

#1 » Post by Grimsol » 27 Nov 2021 04:34

I have only played the game for about 2 hours without any issues. I have just attempted to log on to find that I am banned:
"Your IP is banned until 2021-11-27 04:40:10 (GMT+1). Reason: "Failed login autoban"
While the ban is active, you will not be able to login to the game. You may request a removal of automatically issued bans once at every 6 hours through our Support page.

THIS DOES NOT AFFECT YOUR FORUM ACCOUNT."
What on earth is going on?

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Cherub
Senior Game Master
Posts: 28
Joined: 01 Jul 2021 16:32

Re: Why am I banned?

#2 » Post by Cherub » 27 Nov 2021 07:20

Failed login autobans means you typed your password one too many times and system banned account for 10-15 minutes for security reasons.

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