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Our host provider has informed us that they will require downtime on 12 October 6AM server time to replace some of their equipment. Expected downtime is an hour and 30 minutes for our website and realms.
I would suggest clicking the help button in the donate application and then "Did not receive your good or service?" in case there were any problems. I don't think donating and getting swindled ever go together but as long as you don't have the points, the transaction has not yet been completed.
Only time will tell how stable we're now but luckily there hasn't been any crash in the last 6 hours. There are still some website features that need to be fixed but it doesn't look like we will need more downtime tomorrow.
Can you just tell me if donate is working or not, if it is then I need to call my bank to see whats wrong :) It should be working but it would help to know where you're getting stuck. Credit cards are generally the most troublesome and our payment processor Paymentwall might want some info before t...
It's currently our top priority to fix some stability issues but downtime is required to test the remaining solutions. The realms and website will be offline starting from 11 AM (Tuesday), they may be offline for a short while or for hours. It's actually best to consider the entire afternoon (until ...
- 30 Jul 2017 12:57
- Forum: Newcomers
- Topic: Just came back after long hiatus--is server playable?
- Replies: 2
- Views: 1365
It has only been 2 days since we moved to a new host so the current instability is no sign of how we intend it to be long-term.
- 28 Jul 2017 22:10
- Forum: General Announcements
- Topic: Magtheridon's Lair & Hardware Upgrades & Theme Visual Updates
- Replies: 16
- Views: 7250
Missing items from the auction house of the TrueWoW realm will be back after next restart/crash.