Search found 4290 matches

by Roel
11 Oct 2017 16:15
Forum: Archive
Topic: Thursday 6AM Downtime
Replies: 2
Views: 260

Re: Thursday 6AM Downtime

Apparently they were already able to do this without downtime so this announcement can be ignored now.
by Roel
07 Oct 2017 13:26
Forum: Archive
Topic: Thursday 6AM Downtime
Replies: 2
Views: 260

Thursday 6AM Downtime

Our host provider has informed us that they will require downtime on 12 October 6AM server time to replace some of their equipment. Expected downtime is an hour and 30 minutes for our website and realms.
by Roel
03 Oct 2017 19:38
Forum: Resolved
Topic: stuck at connecting again....
Replies: 21
Views: 461

Re: stuck at connecting again....

It's restarting now.
by Roel
30 Sep 2017 16:22
Forum: Resolved
Topic: Can't connect again
Replies: 17
Views: 533

Re: Can't connect again

I wish I was available sooner but the realm should be running again.
by Roel
18 Aug 2017 20:44
Forum: Resolved
Topic: Have I been swindled?
Replies: 6
Views: 417

Re: Have I been swindled?

I would suggest clicking the help button in the donate application and then "Did not receive your good or service?" in case there were any problems. I don't think donating and getting swindled ever go together but as long as you don't have the points, the transaction has not yet been completed.
by Roel
17 Aug 2017 09:02
Forum: Resolved
Topic: Primal Login: Stuck at Connected
Replies: 2
Views: 211

Re: Primal Login: Stuck at Connected

I have fully restarted the realm. It was unusual as the realm was still running but not responding, normally that should trigger a crash.
by Roel
01 Aug 2017 20:04
Forum: Archive
Topic: Urgent Maintenance ±11:00-18:00
Replies: 8
Views: 558

Re: Urgent Maintenance ±11:00-18:00

Only time will tell how stable we're now but luckily there hasn't been any crash in the last 6 hours. There are still some website features that need to be fixed but it doesn't look like we will need more downtime tomorrow.
by Roel
01 Aug 2017 14:16
Forum: Website and Forums
Topic: shop
Replies: 6
Views: 301

Re: shop

Can you just tell me if donate is working or not, if it is then I need to call my bank to see whats wrong :) It should be working but it would help to know where you're getting stuck. Credit cards are generally the most troublesome and our payment processor Paymentwall might want some info before t...
by Roel
01 Aug 2017 14:13
Forum: Archive
Topic: Urgent Maintenance ±11:00-18:00
Replies: 8
Views: 558

Re: Urgent Maintenance ±11:00-18:00

The realms are online so the rest of the reserved time will be used to see if there are still crashes or possibly new issues that need to be resolved.
by Roel
31 Jul 2017 22:58
Forum: Archive
Topic: Urgent Maintenance ±11:00-18:00
Replies: 8
Views: 558

Urgent Maintenance ±11:00-18:00

It's currently our top priority to fix some stability issues but downtime is required to test the remaining solutions. The realms and website will be offline starting from 11 AM (Tuesday), they may be offline for a short while or for hours. It's actually best to consider the entire afternoon (until ...
by Roel
30 Jul 2017 13:11
Forum: Resolved
Topic: Unable to login....
Replies: 6
Views: 240

Re: Unable to login....

Set it to login.truewow.org instead of the IP. We changed host so our IP is different now.
by Roel
30 Jul 2017 12:57
Forum: Newcomers
Topic: Just came back after long hiatus--is server playable?
Replies: 2
Views: 331

Re: Just came back after long hiatus--is server playable?

It has only been 2 days since we moved to a new host so the current instability is no sign of how we intend it to be long-term.
by Roel
29 Jul 2017 18:26
Forum: Resolved
Topic: login issue
Replies: 9
Views: 372

Re: login issue

There are indeed some serious issues with the loginserver. Currently it's automatically being restarted every 15 minutes until the root cause can be fixed.
by Roel
28 Jul 2017 22:10
Forum: General Announcements
Topic: Magtheridon's Lair & Hardware Upgrades & Theme Visual Updates
Replies: 16
Views: 1589

Re: Magtheridon's Lair & Hardware Upgrades & Theme Visual Updates

Missing items from the auction house of the TrueWoW realm will be back after next restart/crash.
by Roel
28 Jul 2017 18:35
Forum: Resolved
Topic: My shinies are gone
Replies: 5
Views: 290

Re: My shinies are gone

It's fine now except for my guild bank which lost everything in all 6 tabs, I still have the tabs just all are empty. Guild name is Banktastic In my other guild I lost items too but there I had only 1 tab nothing important in it. This will also be fixed after the restart (this will be a short one)....